Return and Refund Policy

Return Policy

At Belle Bridal Jewellery, we have a customer-friendly return policy in place to ensure your satisfaction with your purchase. Please take a moment to familiarize yourself with the following guidelines:

Guarantee Period: We offer a flexible 30-day, no quibble guarantee on all items. If, within this period, you decide to return any item, please ensure you contact us via email at sales@bellebridaljewellery.com to initiate the return process. Should you have any questions, feel free to call us at tel: +852 3596 1656.

Return Procedure: When returning your item, kindly include a note within the parcel that includes your name, address, the item to be returned, and the reason for the return. Please note that we can only accept returns of unworn and unused products. It is advisable to contact us via email before returning the goods.

Description and Pricing: In the unlikely event that there is an error in the description or pricing of any item in our online catalogue, Belle Bridal Jewellery reserves the right to supply the goods at the correct price. However, we will make every effort to ensure that all descriptions and pricing are accurate and up to date.

Return Address: Please return the items to the following address:

Belle Bridal Jewellery

182-184 High Street North East Ham London

E6 2JA

Customs Restrictions: In some cases where goods are unable to be returned due to customs regulations or other reasons, we may consider accepting photo proofs as evidence. For further assistance, please contact our staff to discuss the specific situation.

Refund Policy

At Belle Bridal Jewellery, we aim to ensure your complete satisfaction. In the event that you are unsatisfied with your purchase, we will provide a full or partial refund. To initiate the refund process, please email us at sales@bellebridaljewellery.com. Our dedicated team will guide you through the necessary steps and address any concerns you may have.

We value your trust in our products and services and strive to provide a seamless experience throughout your customer journey. Should you require any further assistance or have additional questions, please do not hesitate to reach out to us. Your satisfaction is our top priority.

 

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